Shipping Policy
Thank you for shopping with us at [Insert Store Name]. Below is our shipping policy to help you understand how we deliver your hoodies safely and promptly.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Destination | Method | Estimated Delivery Time |
---|---|---|
United States | Standard Shipping | 5–8 business days |
United States | Express Shipping | 2–4 business days |
International | Standard International | 7–15 business days |
International | Express International | 3–7 business days |
Delivery delays can occasionally occur due to weather, customs, or carrier issues.
3. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.
You can track your order directly on the courier’s website using the provided tracking number.
4. Shipping Destinations
We ship worldwide. However, there may be certain restrictions for some countries or regions due to carrier limitations or customs regulations.
5. Customs, Duties, and Taxes
[Insert Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, or import duties) are the responsibility of the customer.
6. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as “Delivered” by the carrier. If your package is missing, please first contact the shipping provider, then reach out to us for further assistance.
7. Questions About Shipping?
If you have any questions or concerns regarding your order or shipping, please contact us:
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (local time)
Address: [Insert Company Address]